Terms and Conditions

By placing an order with Love Lyla, you will be deemed to have read and agreed to our Terms and Conditions and Privacy Policy.

General Information

Please note that colours/ patterns may vary slightly due to lighting and photography. Although, we do our best to get the most accurate image. Due to our products being handmade, bow size is approx.

Delivery

We aim to dispatch within 7 working days (Personalised and Custom orders may take longer). Please allow an additional 1-3 working days for Royal Mail to deliver.

We offer delivery with and without tracking. If you order without tracking, please note that once we have sent your order, it is no longer our responsibility and we can not refund for any lost orders (we will have proof of postage).

Safety

Please ensure ALL children are supervised at ALL times while wearing our products. Always remove before sleeping and while in the car. A risk of small parts coming detached. Choking Hazard.

Returns Policy

Due to hygiene reasons, we are unable to except returns. If your item is faulty or damaged, please email us using our contact form.

Care

Due to the nature of our products being handmade, there is a possibility our bows may begin to fray. If this happens, cut the frays with sharp scissors.